Hampton By Hilton Edinburgh West End, Edinburgh

The hotel offers a comfortable stay with excellent daily breakfast included, but customer service could be improved. The location is slightly further from the center but still provides good access to the city. The dining experience offers a variety of options with the added bonus of free WiFi.

However, the reception was unhelpful and lacked a manager for issue resolution.

The hotel is situated just outside the city center with good bus service right outside the door. The rooms had a huge mirror but were not thoroughly cleaned, with hair on the bed. The dining, although inclusive, had limited options. Overall, the location is convenient for exploring the city, but improvements are needed in cleaning and service.

I had a mixed experience at the hotel. The rooms were equipped with amazing facilities, but the cleaning was a little rushed, as the bed had some hair left on it, and the bed was roughly made. However, the location was decent, with access to both sides of the bed, allowing for convenient movement. The dining experience was satisfactory, especially for vegetarians, with organic products available, but the service could have been more attentive to specific requests. Overall, the hotel offered value for money, but improvements in cleanliness and service could enhance the experience.

The hotel has a lovely balcony in the bathroom from the bedroom but the cleaning could have been done a little more thoroughly. The service was lacking, as the reception staff was unhelpful and had poor customer service. However, the location is conveniently close to the town center and all main attractions. The dining options were limited, but included organic products. Despite some downsides, the hotel is well-located and has potential.

The hotel is located slightly further from the center but within walking distance, with clean rooms and a welcoming atmosphere. The reception service was fantastic, although there were challenges reaching the manager directly. The dining options were pleasant, especially for vegetarians. The facilities were modern and convenient.

My stay at the hotel was a mixed experience. The rooms were clean and well-equipped, but there was a significant issue with hair on the bed. The location was convenient, although not very central. The dining experience provided lovely food but had some limitations. Overall, the hotel had good facilities and offered decent value for money.

I had a mixed experience at the hotel. The rooms were comfortable and came with an excellent breakfast, but the isolation wasn't great. However, the disabled facilities were appreciated.

My stay at the hotel was quite pleasant overall. The location was convenient, and the staff provided fantastic service. However, there were some issues with the breakfast options and customer service. The rooms were cozy and clean, and the facilities were well-maintained.

I had a mixed experience at the hotel. The rooms were modern and had all the facilities I needed with a cool touch screen feature. However, the service was lacking, with the staff prioritizing phone calls over in-person interactions. The location was convenient with a good bus service but not as close to the city center as I expected. The dining options were varied, especially for vegetarians, but there were some limitations. Overall, the hotel offered some great amenities but fell short in customer service.